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Passenger Service Agent

  • £8.25 - £9.98 per hour
  • Hounslow
  • Posted: 07/08/2019
  • Permanent
  • Job Ref: 461101453

Job Details

Nothing compares to the feeling that comes from knowing that you've brightened up someone's day. As a Passenger Service Agent you will be assisting with the transportation of elderly passengers and passengers with reduced mobility through the airport terminal and boarding the aircraft.

You are required to have a valid UK driving licence

The main responsibilities of the Passenger Service Agent include:

Escorting passengers within the airport and aircraft using a wheelchair or airport buggy

Assisting passengers with the collection of their luggage and on occasions assist with lost luggage enquiries on their behalf

Manually lift passengers from their wheel chairs on to and assist them on to their aircraft seats

To be considered for the role of Passenger Service Agent:

Any experience of working as a Care Assistant, Care Worker or Home Care Assistant would be highly desirable

Face to face Customer Service experience

The ability to walk for long periods for the duration of your shift

Assist with the manual lifting of passengers to and from aircraft (training provided)

The ability to remain calm and patient with passengers in order to understand their travelling needs

Be flexible to work shifts including weekends, Bank Holidays and unsociable hours between 0400 hrs - 2330 hrs (4 on 2 off shift pattern)

To be considered for this role you will require a UK driving license with no more than 3 points

In return Passenger Service Agent will receive:

Guaranteed 40 - 45 hours per week


Excellent rates of pay

Weekly or monthly pay

Company Uniform

Full training

Excellent career prospects

If you feel you have the skills and experience for this Care Assistant position, please click on the link below or call our office and speak to the recruitment team on 01753 688170.

Aviation Recruitment Network Limited is acting as an Employment Business.